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Understanding Your Rights and Our Terms

This page sets out the legal framework governing your account with 87bet, including how we handle your data, what eligibility conditions apply, and how you can contact us about policy matters.

Account eligibility by regionData handling and retentionbKash, Nagad, Rocket wallet termsContact and dispute pathsCookie and tracking policy
87bet Understanding Your Rights and Our Terms
HOW WE HANDLE IT

Data, Security and Your Account Rights

We built 87bet's account and data practices around the realities of mobile-first access in Bangladesh. Your bKash, Nagad, or Rocket payment details are never stored on our servers in raw form — transactions route through each wallet's own secure channel. Here is how we handle the four areas that matter most to your account.

Data Retention We keep your account records, deposit logs, and withdrawal history for as long as your account is active and for a defined period after closure, in line with our operational policy.
Cookie Use Our site uses cookies to keep your session active and to remember your account preferences. You can manage cookie settings through your browser at any time without losing account access.
Account Security Login requires your registered mobile number and a one-time password sent via SMS. We do not share your OTP or account PIN with any third party, including wallet providers.
Requesting Changes To update your registered details or request account data, contact support through live chat or email. Verification against your registered mobile number is required before any change is processed.
POLICY CONTACT

How to Reach Us on Legal Matters

If you have a question about how our terms apply to your account, or you want to raise a concern about data handling or eligibility, our support team handles policy queries directly. You do not need to go through a general queue — flag it as a legal or account policy matter when you contact us.

Live Chat Open the chat widget from any page on 87bet. State your query is about account policy or legal terms and our team will route it correctly.
Email Support Send your legal or data query to our support email. Include your registered mobile number so we can match it to your account record.
Account Help Centre Log into your account and navigate to Help to submit a policy question tied directly to your account wallet and transaction history.

Legal Policy Questions Answered

These are the questions we get most often about how our legal terms work in practice — covering eligibility, data, cookies, account rights and how to raise a concern.

Access depends on your local law and whether your region falls within our eligible areas. We do not make that determination for you — check your local regulations before opening an account.

We hold your registered mobile number, account login history, and transaction records for bKash, Nagad, or Rocket deposits and withdrawals. You can request a summary by contacting support.

Contact our support team via live chat or email, state the specific data you want corrected or removed, and verify your identity through your registered mobile number. We will confirm the action taken.

Cookies keep your session active between pages and store your lobby preferences. They do not collect payment data. You can clear or block cookies in your browser settings without losing account access.

The current version of our terms is always published on this page. Continuing to use your account after an update means you accept the revised policy. We do not individually notify each update.

Raise a dispute through live chat or email support. Flag it as a policy or transaction matter. Our team reviews the account record, including your Nagad or Rocket transaction log, before responding.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.